Learn More About West Herr Subaru of Rochester
Our Story
West Herr Subaru Rochester opened on 09/01/2024 with a clear goal to serve drivers near Greece, Rochester, and Brighton with transparency and community focus. As part of the West Herr Automotive Group with 41 locations, we are able to offer broad vehicle access while keeping a local dealership feel. From the beginning, we committed to building relationships rather than simply completing transactions. Community involvement is central to our identity, including Operation Warm where we helped distribute winter coats, socks, and gloves to families in Rochester. Our Love Pets adoption event helped local dogs find permanent homes, and our Share the Love campaign contributed over $34,000 to the Open Door Mission. These efforts reflect how we aim to support both drivers and neighbors every day.
Your Trusted Sales Team
We offer a wide selection of new Subaru models along with carefully inspected used vehicles to match many driving needs and budgets. Our certified sales consultants focus on clear information, transparent pricing, and a relaxed buying experience. Customers can complete much of the purchase online, arrange home delivery, or visit our showroom for personalized guidance. Same day financing approval, trade in assistance, and flexible test drive options help simplify the process. Our goal is to build lasting relationships that continue long after the initial purchase.
Your Certified Service Experts
Our service department is staffed by Subaru certified technicians along with dedicated quick lane specialists who focus on efficiency and accuracy. We use genuine OEM parts and follow manufacturer standards to protect vehicle reliability and performance. Clients appreciate express service lanes, service tracking updates, and convenient pick up and delivery options. Amenities such as complimentary inspections, shuttle service, and a comfortable climate controlled reception area enhance each visit. Supporting local outreach efforts reminds us that caring for vehicles and caring for people go hand in hand.
West Herr Subaru Rochester Recognition
Receiving the Subaru Love Promise Award 2025 reflects our dedication to both customer care and community support. This national recognition highlights retailers who demonstrate meaningful engagement with their customers and local organizations. Our continued partnerships with groups like the Open Door Mission show how strongly we value giving back. These efforts shape how we approach service, sales, and long term relationships.
Why Choose West Herr Subaru Rochester?
No haggle pricing
Purchase online options
Complimentary loaner vehicles
Genuine OEM parts boutique
Pick up and delivery for service
Customer lounge with refreshments
What This Means For You
These recognitions and amenities reflect our commitment to trust, transparency, and convenience. We want every guest to feel confident choosing us whether purchasing a vehicle or scheduling maintenance.
FAQs
Do you offer both new and used vehicles?
Yes. We carry the latest new Subaru models plus a diverse inventory of used vehicles that are thoroughly inspected for quality.
Can I buy a vehicle completely online?
Yes. Our digital tools allow browsing, financing, trade evaluation, and even home delivery coordination.
What makes your service department reliable?
Our certified technicians use genuine OEM parts, follow factory standards, and provide real time service updates.
Are you involved in the local community?
Yes. We actively support Rochester organizations through coat drives, pet adoption events, and charitable donations.
Do you provide convenient service amenities?
Yes. We offer shuttle service, loaner vehicles, express lanes, online scheduling, and comfortable waiting areas.